New Castle County improves national government information systems ranking – now ranked 7th for counties less than one meter tall by Center for Digital Government

July 20, 2021

NEW CASTLE, OF – Today, New Castle County Manager Matt Meyer announced that the New Castle County Information System team has been ranked # 7 nationally among counties 500,000 to 999,999 inhabitants, up one place from last year’s ranking.

Rankings were announced by the Center for Digital Government [] (CDG) and the National Association of Counties (NACo) and released the results at the 19th Annual Digital County Virtual Awards Ceremony. The survey, conducted by CDG in partnership with NACo, identifies technology best practices among U.S. countries, including initiatives that streamline government service delivery, encourage open data, collaboration and shared services, improve cybersecurity, and contribute to disaster response and recovery efforts. The official announcement is available HERE [].

“We continue to win the future of New Castle County residents,” County Director Meyer said. “In what has been an extremely difficult year in the face of the pandemic, members of our IS team have stepped up to not only accomplish their usual duties, but also provided essential support to expand operations enabling hundreds of county employees to stay online, do their jobs, and serve the people of our county.

The COVID-19 pandemic outbreak has given New Castle County, Del., A chance to chart a course into the future. As county employees worked remotely, they not only relied on a cloud-centric posture that had already been put in place, but also the protection provided by tech companies like Proofpoint against malware, phishing and impostor scams. The county has adopted a zero-trust system that will likely help maintain security after the pandemic. Officials have also switched to virtual public meetings.

Photo courtesy of New Castle County

“The challenge is to ensure that New Castle County’s information technology is operational, 24/7, 365 days, and that our residents’ information is secure and that our digital infrastructure and physical is secure, ”said Michael Hojnicki, chief technology officer. and administrative services. “It is an honor for our team to be recognized for their hard work and dedication to improving the security and reliability of our technology infrastructure.

Over the past year, New Castle County IS has also partnered with the finance and purchasing departments to implement a new financial management system and a new county-wide Supplier Portal. Tyler Munis’ financial management system replaced a 20 year old system that proved too expensive to maintain and increasingly unreliable. The effort involved training more than 200 workers from 16 departments while working remotely during the pandemic. The county aims to expand its use of cloud-hosted software as a service offerings to further reduce operating costs and improve efficiency and reliability.

Team members include: Judy Appleton-Roney, Sande Bowden, Robert Crisco, Vijay Danthuluri, Sidney Dixon, Brian Donovan, Jim Erisman, Kathleen Green, Jackie Griffin, George Hantzandreou, Michael Hojnicki, Sudah Jampana, Jason Lilley, Charles Lockwood, Sam Montgomery, James Madosky, Derek Patrick, Joshua Pedicone, Hayat Rabanni, George Read, Mark Schubert, Kamlesh Sheth, Stacey Sowers, Brad Stickels, Adrienne Thompson, Steve Weidner, Pete Wiggins and Jon Yearly.

500,000 – 999,999 Population category

1st Prince George County, Maryland

2sd DeKalb County, Georgia

3rd Snohomish County, WA

4e San Joaquin County, California

5e San Mateo County, California

7e New Castle County, DE

8e Gwinnett County, Georgia

9e Polk County, Florida

tene Cobb County, Georgia

About the Center for Digital Government

The Center for Digital Government is a national research and advisory institute focused on technology policy and best practice in state and local government. CDG is a division of eRepublic, the only national media and research company focused exclusively on state and local government and education.

About the National Association of Counties

The National Association of Counties (NACo) strengthens US counties, including nearly 40,000 county elected officials and 3.6 million county employees. Founded in 1935, NACo brings together county officials to advocate for county government priorities in federal policy making; promote best county policies and practices; develop leadership skills and expand knowledge networks; optimize county and taxpayer resources and cost savings; and enrich the public understanding of county government.

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