The Best TMS Goes Beyond Vehicle Tracking For Businesses In The Netherlands, UK & Ireland: We Look At


Over the past two years, the pressure has grown on fleet managers, their driver and maintenance teams, the vehicles themselves and, of course, the companies that employ them. To see where some of the stress points are occurring, we looked at the Fleet Manager report from Verizon Connect and viewed technology as a very effective way to improve operations across the enterprise: lower costs, better. meet customer expectations, reduce CO emissions2 emissions and make overall operations more profitable.

What the report shows is that beyond the political uncertainty that continues to dominate the thoughts of fleet managers after Brexit, it is a combination of issues of personnel, energy efficiency and customer expectations that prevent professionals from sleeping at night.

During COVID, leave programs at least partially alleviated some businesses’ immediate cost concerns, but outside of this area, respondents in the transportation and delivery industries continue to cite ‘general administration’ as their most big waste of time, 30% saying it is their most common activity.

Interestingly, the joint technology deployed in delivery operations can reduce the repetitive tasks that dominate many working lives: the assignment of drivers and vehicles, for example, is high on the list of daily activities ( 19% of the time) alongside vehicle maintenance planning. (15%). Backend systems that work in conjunction with vehicle tracking technologies take into account the time that these two activities take.

Integrated data-driven systems give business owners and COOs in the transportation industry the ability to see the patterns that develop over time and therefore create the context for their future. A simple example could be an increase in vehicle damage cases on specific routes, regardless of the driver. These can be caused by rough road conditions, and as a result, scheduled maintenance of vehicles on the route can be performed at a slightly faster rate.

Recognizing the patterns generated by the data is only one advantage of technological systems integrated into operations. Business decision makers use the same information extrapolated from joined systems to see where and how SLAs might not be met and identify why. In administrator-dominated daily routines, it’s all too easy to lose sight of the big picture and simply think SLAs are too high. With connected technology, overall performance can be improved at all levels, giving companies significant differentiators from the competition in the market.

Note that in the previous paragraphs we have tried to state “joint” technology or “integrated systems”. Vehicle tracking is the technology that most comes to mind in this industry at the first mention of the technology, but to fully utilize its power, smart platform support requires much more than an array of devices. real-time cartographic edge.

Concerns among survey decision-makers about driver health and safety included that a third of respondents were most concerned about drivers’ cell phone use while on the move, with another third citing driver fatigue. driver. Data systems capable of recognizing both problems can be used not only as a starting point for disciplinary actions. Driver training and assistance translates into lower costs (less maintenance, less fuel bills), reduced carbon emissions and a more engaged workforce.

Almost as high a figure (28%) said collisions and injury or damage to a third party were their top concern. Survey results indicate that 77% of UK fleets have been affected solely by theft, with recovery costs reaching the lowest five figures in some cases. Obviously, the nature of accidents is such that these concerns are valid – the problem is that some problems can be avoided: Fatigued drivers – or staff anywhere in the company – make mistakes. The administrative staff of the company engaged in repetitive tasks make mistakes out of boredom. Whether on the road or in the office, built-in technology helps alleviate both of these issues.

Resistance to fleet management technology often comes from ambiguities and misconceptions about the purpose of the technology. The deployment of the systems must therefore be done in consultation with the end users (drivers, maintenance technicians and back-office). While MSDs are proven to reduce theft and fraud, today’s integrated platforms can help tell the story in ways that transform every part of the business in a positive way.

To learn more about Verizon Connect’s platforms and solutions for businesses of all sizes, you can request a technology free demo today.

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